Zoho Technical Support Engineer 2-3 years

Zoho | Hiring Technical Support Engineer

Job Description:

Server & Workstation Management

We’re looking for a Technical Support Engineer with 2 to 8 years of experience. This customer-centric role would demand dedication and commitment to problem resolution.

As a Technical Support Engineer, you’ll be the face of the company handling calls, emails, technical chats, and online web sessions with prospects, customers, and partners. You’ll need in-depth knowledge of products to assist in implementation and troubleshooting.

We are looking for specialists who have:

  • An understanding of modern IT management and ITSM concepts

  • The knowledge of Windows OS/applications and basic networking concepts

  • Hands-on experience with SCCM, In-tunes, and endpoint management

  • Excellent written and communication skills

  • The willingness to work night shifts and relocate

While we’re a reasonably large company, we operate like a startup in many ways. So, you’ll be given a good amount of responsibility from day one. You should be resourceful and be able to work on your own with little supervision and work in a team environment.


1, 2024 Graduates are not eligible to participate in this interview process

2, Only the shortlisted candidates will be notified of the further rounds