Zoho | Hiring Technical Support Engineer
Job Description:
Server & Workstation Management
We’re looking for a Technical Support Engineer with 2 to 8 years of experience. This customer-centric role would demand dedication and commitment to problem resolution.
As a Technical Support Engineer, you’ll be the face of the company handling calls, emails, technical chats, and online web sessions with prospects, customers, and partners. You’ll need in-depth knowledge of products to assist in implementation and troubleshooting.
We are looking for specialists who have:
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An understanding of modern IT management and ITSM concepts
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The knowledge of Windows OS/applications and basic networking concepts
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Hands-on experience with SCCM, In-tunes, and endpoint management
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Excellent written and communication skills
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The willingness to work night shifts and relocate
While we’re a reasonably large company, we operate like a startup in many ways. So, you’ll be given a good amount of responsibility from day one. You should be resourceful and be able to work on your own with little supervision and work in a team environment.
Note:
1, 2024 Graduates are not eligible to participate in this interview process
2, Only the shortlisted candidates will be notified of the further rounds
https://careers.zohocorp.com/forms/fcc89b5ebd373d598e0224d10f2199d1c42afec94f98599a6def8bedaef97a5d